Ep 21: Technology, Therapy, and the Future of Care

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Ep 21: Technology, Therapy, and the Future of Care

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Episode Description In this solo episode, host Rachel Harrison explores one of the most pressing and complex issues shaping mental health care today: the mental health provider shortage — and how technology and AI-driven tools are increasingly positioned as solutions to it. Rachel unpacks what the data actually shows about workforce shortages, clinician burnout, insurance barriers, and access gaps, while also examining what counts as mental health treatment in the first place. Drawing on research from the American Psychological Association, Mental Health America, and peer-reviewed literature, she distinguishes between symptom relief, skill-based supports, and deeper relational healing work. The episode closes by exploring hybrid care models, where technology supports — rather than replaces — highly trained clinicians, and why this approach may offer the most ethical and effective path forward. Key Topics Discussed The documented mental health provider shortage and its impact on access to care Clinician burnout, administrative burden, and insurance reimbursement challenges What qualifies as mental health treatment — and what does not Differences between symptom management tools and psychotherapy The rise of AI-driven mental health tools and wellness apps Evidence limitations and safety concerns around AI as standalone therapy Hybrid models that integrate technology to support, not replace, clinicians Privacy, data ownership, and clinical judgment in AI-assisted care Main Takeaways The mental health provider shortage is real, documented, and unevenly distributed. Mental health care exists on a spectrum, from self-help tools to intensive clinical treatment. AI and app-based tools may help with symptom support but are limited without human involvement. Psychotherapy is inherently relational and grounded in empathy, trust, and clinical judgment. Hybrid care models that reduce administrative burden while preserving human connection show the most promise. Resources & Articles Mentioned Foundational Definitions & Workforce Data American Psychological Association — Mental Health (definition & overview) https://www.apa.org/topics/mental-health Commonwealth Fund — Understanding the U.S. Behavioral Health Workforce Shortage (2023) https://www.commonwealthfund.org/publications/explainer/2023/may/understanding-us-behavioral-health-workforce-shortage American Counseling Association — A Closer Look at the Mental Health Provider Shortage A closer look at the mental health provider shortage Digital Mental Health & AI The Evolving Field of Digital Mental Health (peer-reviewed review) https://pmc.ncbi.nlm.nih.gov/articles/PMC12079407/ American Psychological Association — Artificial intelligence, wellness apps alone cannot solve the mental health crisis Artificial intelligence, wellness apps alone cannot solve mental health crisis Society for Psychotherapy — From Clinical Judgment to Machine Learning: Rethinking Psychotherapeutic Decision-Making with Artificial Intelligence https://societyforpsychotherapy.org/from-clinical-judgment-to-machine-learning-rethinking-psychotherapeutic-decision-making-with-artificial-intelligence/ Types of Mental Health Treatment Mental Health America — Mental Health Treatments (treatment spectrum & types) https://mhanational.org/resources/mental-health-treatments Referenced Podcast Episodes (Hybrid & Tech-Assisted Models) Dr. Ajita Robinson https://pod.link/1724750091/episode/ZjljYzJlOTEtZDIxZS00NjRhLTkyNzMtOWJhZGVjMTk4Nzcw Jordan Harris https://pod.link/1724750091/episode/MzJlOTc2YTgtN2UxMS00Y2ExLWEzMGEtMDMzODJjYzFlNTAy Dr. Dylan Ross https://pod.link/1724750091/episode/Y2EwODM3NmItYTExMS00M2Q5LTk4ZTMtNzJmMzdjZDZkMTUx Uriah Guilford https://pod.link/1724750091/episode/YTc5MzU3NDYtNmU5Mi00ZDhhLTg2NzAtYzNkZTlhZjNmNzY4 Jeremy Zug https://pod.link/1724750091/episode/MmM0YjUzNDEtMTZkOS00MzlmLThhZTYtMzgxMDhiYzEyY2I3 Connect with The Mental Health Evolution Website: https://www.traumaspecialiststraining.com/mental-health-evolution-podcast Instagram: /thementalhealthevolution/ LinkedIn: /the-mental-health-evolution Facebook: /TheMentalHealthEvolution Music Credit: Music by Zach Harrison

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