Ep 19: We Outsourced Thinking to Google… Now We’re Shocked at the Outcome?
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Ep 19: We Outsourced Thinking to Google… Now We’re Shocked at the Outcome?
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In this solo episode, Erica Hansen tackles a hard truth leaders can no longer ignore: we outsourced thinking to technology…and now entire generations are entering the workforce without the problem-solving or critical-thinking muscles businesses depend on. She breaks down how friction-free childhoods, instant answers, and disappearing training programs created a skills deficit—not a character flaw—and why companies are now feeling the consequences through burnout, constant escalation, and declining service quality. Erica explains why problem-solving is a trainable muscle, what both leaders and employees must do to rebuild it, and why investing in skill development is now a business survival strategy. This episode is a wake-up call for organizations that want stronger teams, better decisions, and a future workforce that can actually think.