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Enterprise Apps Unpacked

Enterprise Apps Unpacked

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What separates successful enterprise technology implementations from costly failures? Here on Enterprise Apps Unpacked, we’ll do a deep dive into strategies that actually deliver results.

Every other Monday, veteran IT journalist David Essex interviews corporate leaders, industry experts and vendors—the people who are truly in the know—about important developments in ERP, HR and supply chain systems and the other applications that run the business. For business and IT leaders, these conversations cut through the chatter to help them make smart decisions about how they buy, deploy and use enterprise software.

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  • How a distributor used AI-driven dynamic pricing for quick ROI
    Dec 29 2025

    Dynamic pricing is an increasingly popular agentic AI application that showcases AI's advantages over humans in certain tasks. In seconds, AI can analyze customer histories and external data to optimize price quotes without turning off customers.

    Such labor-intensive work can take salespeople minutes to complete, and they often have biases that cause them to miss opportunities. AI-driven dynamic pricing tools perform the analysis quickly and dispassionately, which is helping to make salespeople more productive and boosting profits.

    In this episode, we explore an electrical distributor's use of an Infor ERP dynamic pricing tool, the work that went into developing and deploying it, the challenges, and lessons learned.

    Featuring: David Magee, CTO and CISO, Turtle

    In today's episode, we'll also cover:

    • Turtle's revenue and margin improvements from using the tool.
    • Why optimizing prices is so important for large distributors.
    • How the Infor AI goes beyond analytics.
    • The role of Infor's data science team.

    References:

    • Infor offers process mining, automation in CloudSuite ERP
    • Infor debuts AI agents to tackle industry specific tasks
    • Case study on Infor website

    To learn more about enterprise applications, check out Search ERP.

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    29 min
  • Deloitte experts: Internal controls key in ERP cloud migration
    Dec 15 2025

    While ERP cloud migration promises numerous benefits, including cost savings, leading-edge features, broad accessibility and ease of use, it also carries substantial risks. This is especially true of moving the accounting and financial management modules of on-premises ERP to the cloud.

    A poorly executed move can break an organization's financial processes and expose sensitive data, raising significant financial and regulatory risks. But establishing internal controls early in the ERP planning process can be an effective safeguard.

    In this episode, we explore the kinds of controls that are most effective, who is responsible for them, the steps in developing controls, and where they fit in enterprise application ecosystems.

    Featuring: Laura Bellinger, audit and assurance partner, David Rains, audit and assurance principal, Deloitte accounting, controls and reporting advisory.

    In today's episode, we'll also cover:

    • How AI helps automate the process.
    • Why cloud-driven financial transformations are a good time to improve existing controls.
    • The role of consulting firms like Deloitte in setting up internal controls.

    References:

    • Deloitte article by Bellinger and Rains
    • What is risk management? Importance, benefits and guide
    • What is digital transformation? Everything you need to know

    To learn more about enterprise applications, check out Search ERP.

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    31 min
  • Living up to the hype: Lessons from IoT supply chain wins
    Dec 1 2025

    The affordable connected sensors made possible by the internet of things seem tailor-made for supply chain management. IoT sensors are ideal for collecting and transmitting the data that companies need for numerous supply chain processes, from traceability and procurement to inventory optimization and logistics.

    But has IoT lived up to its initial growth spurt and hype of a decade ago? Recent indications are that it is beginning to show clear value and positive ROI at companies that have implemented IoT in their supply chains.

    In this episode, we examine trends in IoT in general and in supply chains, the challenges of deploying IoT, and why widely available AI is boosting IoT's practicality as a business tool.

    Featuring: Subodha Kumar, Distinguished Chair and Professor of Statistics, Operations, Data Science and Information Systems, Temple University

    In today's episode, we'll also cover:

    • Which IoT use cases provide the quickest wins.
    • Where IoT fits into the broader ecosystem of supply chain software.
    • The future potential of AI-enabled IoT in supply chains.

    References:

    • Walmart deploys sensors to boost inventory tracking, AI efforts
    • Guide to supply chain management
    • Journal article co-written by Kumar on IoT in intralogistics

    To learn more about enterprise applications, check out Search ERP.

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    22 min
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