Transform complaints into golden opportunities and bring enthusiasm to your customers by empowering your team to swiftly address friction points.

Embracing change is essential, and it's perfectly fine to reconsider past decisions. Flexibility is key to successfully navigating today's growth landscape. Take proactive steps by delegating responsibilities, launching experiments, and truly listening to your customers — even if you haven't established a perfect system yet.

In this episode, you'll discover that managing energy is just as crucial as having the right systems in place, how to eliminate barriers, and the importance of letting go of processes that hinder growth.

Jess Dewell welcomes Solomon Thimothy, Co-founder and CEO of oneIMS, exploring his journey to uncover BOLD growth opportunities within his company and to redefine the CEO growth strategy through continuous adaptation.

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If you want to identify business bottlenecks, the necessary skills, the initial actions to take, the expected milestones, and the priorities for achieving growth, try the "Growth Framework Reset" approach. This will help you keep learning and growing while working strategically on your business.

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You can get in touch with Jess Dewell on Twitter, LinkedIn or Red Direction website.