Empathy in Action: Building Compassionate Teams
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Empathy in Action: Building Compassionate Teams
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In this episode of TALA Talks, Anthony explores how empathy isn’t just kindness — it’s a leadership skill that improves care quality, teamwork, and resident satisfaction.
Learn three simple exercises you can use with your team to help them feel what residents experience every day:
- The Vision Challenge – Simulate vision loss to build patience and awareness.
- The Silent Conversation – Experience the frustration of communication barriers.
- The Weighted Walk – Understand fatigue and mobility challenges firsthand.
These short, hands-on activities create lasting impact and can be easily added to stand-ups, huddles, or in-services.
Empathy training like this is also featured in the Texas Assisted Living Manager Course, where leaders learn to combine compliance, compassion, and culture to elevate the resident experience.
Listen now to discover how a few minutes of shared perspective can transform your team — and the way they care.
Bonus content: Email Anthony for your own Facilitator Guide for these activities!
To learn more about TALATalks and stay updated on upcoming episodes, visit https://tala.org/talatalks/ or reach out to Anthony Ormsbee-Hale at anthony.ormsbee-hale@tala.org.