Episode Description:

In this episode of Everyday Learning, Michelle and Kaiz talk about taking feedback one step further — not just being open to it, but actively inviting it.

Most people wait for annual reviews or formal evaluations to hear how they are doing. High-growth professionals do something different. They create learning moments every day by asking for feedback in real time. Inviting feedback shows humility, confidence, and a genuine desire to improve.

Through a practical frontline example, Michelle and Kaiz explain how asking one focused question can accelerate learning and build trust. When you seek feedback intentionally, you grow faster and show others that development matters to you.

Today’s Mantra:

“I grow faster when I ask for feedback.”

Exercise for Frontliners:

Before your shift ends today, ask a peer or supervisor one specific feedback question. Avoid general questions. Instead, focus on one area you want to improve, such as how you explain a product or handle payments. Listen openly to the response.

Manager Reflection:

Leaders, encourage this behavior by inviting feedback from your team. Ask them how you can support them better, thank them for their honesty, and act on what you hear. When leaders model this openness, trust grows in both directions.

Listen, reflect, and share this episode with someone who serves with heart.