What does it take to build a resilient remodeling business that lasts? We sit down with Jeff Russell of Russell Room Remodelers to trace a 37-year journey from a broadcasting grad to a trusted contractor serving the Twin Cities. The conversation moves from hard-won lessons on pricing and financial literacy to the everyday choices that shape trust inside a client’s home.

Jeff breaks down why many new remodelers undercharge and how to fix it with real numbers: account for every cost, include the life you need to fund, and divide by true billable hours. We dig into the difference between a P&L and a balance sheet, why the balance sheet is your scoreboard, and how those insights guide margin, markup, and cash buffer decisions. A candid story about a flooded kitchen becomes a masterclass in client communication, accountability, and turning a setback into advocacy.

On the growth side, Jeff shares how he hires for values first, uses strengths tools to place people where they thrive, and taps associations and roundtables for mentorship, shared labor, and practical frameworks. We talk about marketing that evolved from newspapers to the Remodelers Showcase, a modern website, and social content that documents real work. You’ll hear a simple shift that changes everything: aim to make marketing a vending machine, not a slot machine, and keep testing channels like Google Local Services with a clear eye on lead quality and cost.

Finally, we explore smart uses of AI—from drafting sensitive client emails to modeling compensation—while stressing verification on technical topics like codes. If you’re a remodeler, designer, or contractor looking to price correctly, hire wisely, market with intention, and communicate under pressure, this conversation is your field guide.

Enjoyed the episode? Follow and subscribe, share with a colleague, and leave a quick review to help more remodelers find the show.

If you would like to get the links and show notes for this episode, click on the link below:​

• www.designerdiscussions.com/episodes/episode-160-Lessons-From-37-Years-In-Remodeling-with-Jeff-Russell
• Russell Room Remodelers Website

Transform your marketing with Designer Discussions Academy. In weekly face-to-face sessions, we equip busy business owners with cutting-edge PR strategies, marketing insights, and time-saving tools to not just work in your business, but on your business. Join us to outshine competitors and elevate your business.

Join us for our Academy sessions and workshops: https://app.gohighlevel.com/v2/preview/ZSwvvC5WwqxlumxrUtzv

Designer Discussions is an educational interior design podcast on marketing, PR and related business topics.

Download our FREE Client Avatar Guide https://designerdiscussionsmarketing.studio/store.

Designer Discussions is a partnership of three experts: Jason Lockhart, CEO of KABMS; Maria Martin, founder of DesignAppy; and Mirjam Lippuner, founder of Get Ink DIY

Tired of starting the year with big marketing goals and slipping back into guesswork by spring? We’re laying out a simple, durable framework to end random acts of marketing and build steady momentum into 2026, designed specifically for design and remodeling professionals who need results without burnout.

We break down the five pillars that keep your pipeline healthy: a rock-solid foundation with clear ideal client targeting and a trustworthy website, focused visibility where your clients actually are, real authority through case studies and PR, steady nurture that turns interest into action, and a clean sales process that converts projects without pressure. You’ll hear why short sprints on social, SEO, or ads rarely stick, and how a quarterly plan gives you time to execute well, measure honestly, and improve with each cycle.

Together we map practical examples you can copy: polishing your home, services, and portfolio pages; keeping Google Business Profile fresh with reviews and updates; setting a weekly rhythm on one primary social channel; turning finished projects into pitchable case studies; and launching a simple monthly email that educates and builds trust. We also dig into intake scripts, proposals that set expectations, and the accountability systems that protect your marketing time when client work gets busy.

If you’ve tried before and stalled, you’re not alone—and you’re not done. Steal the quarterly structure, apply the five pillars, and give each tactic enough runway to compound. Subscribe, share this with a colleague who needs a sane plan for 2026, and leave a quick review to tell us which pillar you’ll focus on first.

If you would like to get the links and show notes for this episode, click on the link below:​

• www.designerdiscussions.com/episodes/episode-159-How-to-Stop-Random-Acts-of-Marketing

Transform your marketing with Designer Discussions Academy. In weekly face-to-face sessions, we equip busy business owners with cutting-edge PR strategies, marketing insights, and time-saving tools to not just work in your business, but on your business. Join us to outshine competitors and elevate your business.

Join us for our Academy sessions and workshops: https://app.gohighlevel.com/v2/preview/ZSwvvC5WwqxlumxrUtzv

Designer Discussions is an educational interior design podcast on marketing, PR and related business topics.

Download our FREE Client Avatar Guide https://designerdiscussionsmarketing.studio/store.

Designer Discussions is a partnership of three experts: Jason Lockhart, CEO of KABMS; Maria Martin, founder of DesignAppy; and Mirjam Lippuner, founder of Get Ink DIY

What happens when a remodeling company is born from service instead of sales? We sit down with Houston’s Marlon Stepp to unpack how a volunteer effort after floods and hurricanes became a design-build firm trusted by homeowners, hospitals, gyms, restaurants, and neighborhood nonprofits. The throughline is simple and rare: show up first, do what you say, and put displaced families at the front of the schedule. That relentless focus on people fueled referrals, opened doors to commercial projects, and shaped a brand that leads with integrity.

We talk about the early days of small repair jobs and how consistent delivery led to bigger tables and better conversations. Marlon breaks down how his team grew by tapping classmates and long-time friends with deep trade experience, building a bench of subcontractors who are as reliable as they are skilled. When disaster strikes, they flex timelines to get families back home, and that compassion turns into future work. On the business side, we map the shift from painful downtime to a steady pipeline through raw social video, a clear website, and reviews that travel further than any pitch deck.

Community impact sits at the center. From outfitting outreach kitchens to installing mini libraries in underserved neighborhoods, Marlon’s crew treats service as part of the job—not a marketing afterthought. We dig into why those stories resonate with media and why PR is a natural next step. Then we look ahead: short-term rentals, flips, and a move toward ground-up development that creates housing, supports local needs, and positions the company as a go-to partner when crises hit.

If you’re a remodeler battling slow seasons, a designer eyeing commercial work, or a property owner who values character as much as craftsmanship, this conversation offers a roadmap. You’ll hear how to document your process without overproducing, how to build trust at scale, and how to turn experience on job sites into smart investments and long-term resilience. Enjoy the story, take the tactics, and if it sparks ideas for your own practice, subscribe, share with a colleague, and leave a review to help others find the show.

If you would like to get the links and show notes for this episode, click on the link below:​

• www.designerdiscussions.com/episodes/episode-158-talking-with-Marlon-Stepp/

Transform your marketing with Designer Discussions Academy. In weekly face-to-face sessions, we equip busy business owners with cutting-edge PR strategies, marketing insights, and time-saving tools to not just work in your business, but on your business. Join us to outshine competitors and elevate your business.

Join us for our Academy sessions and workshops: https://app.gohighlevel.com/v2/preview/ZSwvvC5WwqxlumxrUtzv

Designer Discussions is an educational interior design podcast on marketing, PR and related business topics.

Download our FREE Client Avatar Guide https://designerdiscussionsmarketing.studio/store.

Designer Discussions is a partnership of three experts: Jason Lockhart, CEO of KABMS; Maria Martin, founder of DesignAppy; and Mirjam Lippuner, founder of Get Ink DIY