Consumer Connection copertina

Consumer Connection

Consumer Connection

Di: Michelle Escobar
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Consumer Connection is a podcast brought to you by the Montgomery County Office of Consumer Protection (OCP) that brings you up-to-date news and information on a variety of consumer topics. It is your trusted source for connecting with experts on avoiding scams, making informed purchasing decisions, and understanding your consumer rights.

Join our host, OCP Investigator, Michelle Escobar, as she guides listeners to better understand the consumer landscape here in Montgomery County, Maryland, and beyond, while offering valuable advice and practical tips.

Have questions or ideas for future episodes? Email us at consumerconnection@montgomerycountymd.gov

© 2026 Consumer Connection
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  • Cybersecurity Month: Protecting Your Personal Information Online
    Oct 25 2026

    October is National Cybersecurity Awareness Month (NCSAM), a nationwide initiative led by the National Cybersecurity Alliance and CISA to promote safer online practices. In this episode of Consumer Connection, host and OCP investigator Michelle Escobar is joined by Montgomery County’s Chief Information Security Officer, Keith Young, to discuss how residents can safeguard their personal information, recognize emerging cyber threats, and stay safe online.

    Have a question or suggestion for a future episode? Send an email to ConsumerProtection@montgomerycountymd.gov

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    37 min
  • Consumer Connection en Español: Hispanic Heritage Month Special
    Oct 12 2026

    ¡Celebramos el Mes de la Herencia Hispana con un episodio especial de Consumer Connection en español!

    Acompañe a Michelle Escobar, investigadora de la Oficina de Protección al Consumidor del Condado de Montgomery (OCP), para conocer cómo nuestra oficina ayuda a los residentes, cuáles son las estafas más comunes, cómo proteger sus derechos y qué recursos están disponibles para reconocer, evitar y denunciar posibles fraudes, incluyendo las estafas relacionadas con la inmigración.

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    We’re celebrating Hispanic Heritage Month with a special Spanish-language episode of Consumer Connection!

    Join host and OCP investigator Michelle Escobar as she shares how the Montgomery County Office of Consumer Protection helps residents, discusses common scams and consumer rights, and highlights OCP resources to help consumers recognize, avoid, and report scams, including immigration-related fraud.

    This episode is presented in Spanish.

    Have a question or suggestion for a future episode? Send an email to ConsumerProtection@montgomerycountymd.gov

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    16 min
  • Student Loans and Maryland’s Borrower Protections
    Aug 28 2026

    This episode focuses on helping Maryland students and parents understand the student loan landscape after the major federal changes that took effect on July 1. Toni White, Director of Outreach and Education from the Maryland Department of Labor’s Office of Financial Regulation, guides listeners through common points of confusion, the new repayment rules, Maryland borrower protections, current scam trends, and practical tips for navigating student loans safely.

    Office of Financial Regulation - Maryland Department of Labor

    Student Loan Ombudsman - Consumers - Office of Financial Regulation

    Have a question or suggestion for a future episode? Send an email to ConsumerProtection@montgomerycountymd.gov

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    37 min
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