As a senior manager, at times you will need to be direct and at times, diplomatic. However, you feel your vocabulary is limited and you tend to speak too directly. In this episode, I show you how to say the same message in different ways, so you can choose the right tone for meetings, feedback, and difficult conversations. Enjoy! Anna

01:40 — Direct vs diplomatic: the core communication problem
03:20 — Scenario 1: Managing time in meetings
06:40 — Scenario 2: Giving negative feedback
11:20 — Scenario 3: Rejecting an idea
14:40 — Key takeaways + how to practice
15:30 — Final action step

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Making conversation in English can feel harder than meetings, presentations, or technical discussions, especially when you are a senior manager. In this episode, I give you ways to help reduce feeling awkward and uncertain to feeling more confident, in control, and connected when you speak with colleagues in English. I'll share with you simple, repeatable strategies to:

• reduce anxiety before conversations
• guide discussions instead of reacting to them
• handle moments of misunderstanding calmly
• finish conversations confidently and naturally

I hope you can take something away from the episode today. Enjoy. Anna

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You are already able to communicate in English but you don't feel confident that you sound like a senior manager. In this episode, I've picked my top 11 quick upgrades you can make to sound more executive. But let me be clear, you don’t need these to do your job. You already are a senior manager. But if you want to feel more confident when you walk into the room, this episode will help. Enjoy! Anna

Timestamps

• 02:10 The “outfit” analogy
• 03:10 — Upgrade 1: Further (vs. more)
• 04:10 — Upgrade 2: I think alternatives
• 05:35 — Upgrade 3: preference without over-commitment
• 07:40 — Upgrade 4: diplomatic disagreement
• 09:10 — Upgrade 5: manage objections neutrally
• 10:50 — Upgrade 6: sound inclusive in openings
• 11:50 — Upgrade 7:directive but collaborative control
• 13:25 — Upgrade 8: Ipolite interruption / keep meeting on track
• 14:55 — Upgrade 9: Replace common adjectives
• 16:30 — Upgrade 10: raise issue with the right person
• 17:50 — Upgrade 11: conviction without aggression
• 17:50 — Practice Out loud: conviction without aggression

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YouTube @annabusinessenglish