What if improving dental care started with simply asking, “What if we tried this?”

In this episode, Amanda sits down with Dr. Ramona English, Chief Dental Officer at Petaluma Health Centers, to talk about how dental teams can use small tests of change to tackle big challenges.

Dr. English shares how her team uses PDSA cycles—Plan, Do, Study, Act—to experiment, learn quickly, and continuously improve care. The conversation explores what happens when frontline teams are empowered to test ideas, learn from what doesn’t work, and use data to decide what to try next.

They also dig into what true medical-dental integration looks like beyond simply having medical and dental services under the same organizational roof—and what it means to build a genuine patient-centered dental home where oral health is treated as part of whole-person health.

The takeaway? You don’t have to have the perfect solution before you start improving. Open wide, try something, study what happens—and keep learning.

Guest: Ramona English, DDS, MPH

Host: Amanda Laramie

Thanks for listening!

Check us out on:
Facebook
Instagram
LinkedIn
Our Website
TikTok
Twitter
YouTube

What happens when an organization grows faster than its leadership structure?

Wayne Memorial Community Health Centers CEO Terri Lacey joins Amanda to talk candidly about growing from two sites to 22—and recognizing that roles, reporting relationships, and decision-making needed to evolve along with the organization.

Terri shares what it took to rethink the org chart, get leaders focused on their “Main Thing,” create greater clarity and shared accountability, and navigate the uncomfortable conversations that come with organizational change.

If your organization has grown, changed, or simply outgrown the way it has always done things, this episode is for you.

Books Mentioned in this Episode:

Monday Morning Leadership by David Cottrell

Five Dysfunctions of a Team by Patrick Lencioni

Mastering Leadership the Coleman Way by Melissa Stratman

Guest: Terri Lacey, CEO

Host: Amanda Laramie

Thanks for listening!

Check us out on:
Facebook
Instagram
LinkedIn
Our Website
TikTok
Twitter
YouTube

Following the Midterm Elections, policy changes are scheduled to go into effect—and for community health centers, preparing for Medicaid coverage changes can’t wait until December.

In this episode of the Coleman Associates Innovation Podcast, COO Allison Dubois and CEO Gralyn Jacques join Amanda to talk about what health centers can do now to help eligible patients stay covered while preparing for the operational and financial impact ahead.

In this episode, we'll talk about identifying patients most at risk of losing coverage, using determination and renewal dates to target outreach, leveraging technology and data to support coverage workflow, preparing staff and workflows before changes take effect, and modeling the potential financial impact on your health center

Is your health center Coverage Ready for 2027?

Guests: Allison Dubois, Executive VP & COO & Gralyn Jacques, MBA, CEO

Host: Amanda Laramie

Thanks for listening!

Check us out on:
Facebook
Instagram
LinkedIn
Our Website
TikTok
Twitter
YouTube