In this episode of The Entrepreneur's Voyage, Lynette welcomes Loren Perlman, a licensed Public Insurance Adjuster and military veteran who took the leap from frustrated employee to thriving agency owner.

Loren shares his journey of leaving a high-volume firm to build Lion Public Adjusting - a company founded on ethical advocacy, health and safety, and a lean business model. With a background in psychology and the Coast Guard, Loren brings a unique "Claims Therapist" approach to a rugged industry. Lynette identifies Loren's current phase in the Soaring Sea, discussing the challenges of rapid success, equitable compensation for teams, and the discipline required to "choose your hard."

• The Catalyst for Change: Why Loren left a secure job where he managed 80 claims simultaneously to start his own firm, focusing on quality over quantity.

• The "Claims Therapist": How a degree in Psychology and military experience helps Loren manage the high-stress emotions of property owners during catastrophic loss.

• Navigating the Soaring Sea: Lynette analyzes Loren's rapid growth phase. They discuss the specific dangers of the "Soaring" phase, including the temptation to bloat overhead and the necessity of establishing strong processes.

• Radical Equitability: Loren's approach to building a team, including a 60/40 split that favors the adjuster doing the work, and why he prioritizes aptitude over experience.

• "Choose Your Hard": A deep dive into Loren's philosophy on decision paralysis, anxiety, and discipline in business.

• Health & Safety First: The importance of properly identifying bio-accumulated contaminants (like SIRS) in water claims and why "insulating" yourself from drama makes you a better business owner.

"I can be Jesus on the cross all day... but I had to do an inventory of the other people that were being affected by that. I didn't realize how big of an impact I was having on just being available for my kids." — Loren Perlman

"Divorce is hard, so is marriage. Choose your hard. Starting a business is hard. Working for somebody else is hard. Choose your hard... making money is hard. Being poor is hard. Choose your hard." — Loren Perlman

"There's nothing like rapid success to find your biggest problems." — Lynette Young

• Lion Public Adjusting: https://www.LionPA.com

• Connect with Loren Perlman: https://www.linkedin.com/in/lorenpearlman

• The Entrepreneur's Voyage Website: 7SeasVoyage.com

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