CEO, Jim Conley of Metro Heating & Cooling
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CEO, Jim Conley of Metro Heating & Cooling
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Jim grew up around the business. His parents, John and Dolores Conley, built Controlled Climate Systems on a simple philosophy: serve the customer first. Today, Jim continues that same approach while overseeing the growth of Metro Heating & Cooling after acquiring the company in 2015.
In this episode, Jim talks about carrying on a family legacy, the challenges of running a 24/7 service business, and why trust, speed, and customer relationships still matter in an industry driven by technology and constant change. From emergency furnace calls in the middle of a Pittsburgh winter to expanding commercial and residential HVAC services across the region, Jim shares what it takes to build a company people rely on when comfort matters most. It’s a conversation about leadership, reputation, hard work… and delivering what Jim calls “Good Old Fashioned Service” in a modern world.
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