AI promises to save time and money. So why is Zoho freezing employee raises as AI costs climb—and who ultimately picks up the tab?

On this episode of BnB, we read between the lines: how much can software companies raise prices before customers walk? As businesses build their 2027 budgets, will AI usage limits become standard—and are companies measuring results or just paying for activity?

With the midterm election adding uncertainty, we’ll also ask how a shift in congressional control could affect federal support for AI growth.

When the bills arrive, does the value justify the cost?

Big corporations are turning to AI to reduce costs and eliminate jobs. But is replacing people with technology always a smart business decision?

In this episode of Books & The Biz, Dan and Rich examine the growing push toward AI and what it means for small and midsize businesses. Drawing on their own experiences with AI successes and failures, they discuss where technology delivers real value, where it creates new problems, and why maintaining personal customer relationships could become a significant competitive advantage.

Most employee problems don't start out as major issues. They build over time, often because something small was overlooked, ignored, or never addressed.

In this episode of Books & The Biz, Dan and Rich welcome back Kelly Murphy to discuss why everyday leadership habits can make the difference between a business that runs smoothly and one constantly dealing with employee issues.

We'll explore how business owners can prevent unnecessary conflict, reduce frustration, and keep their teams focused on getting the work done.