Reliable, affordable communications are essential for every Michigan household and business. In this episode of Behind the Meter: an MPSC Podcast, host Mike Byrne and Commissioner Shaquila Myers are joined by Ryan McAnany, Director of the Telecommunications Division at the Michigan Public Service Commission, and Eric Frederick, Michigan’s Chief Connectivity Officer with the High-Speed Internet Office, to talk about the state of telecommunications and broadband in Michigan.

Together, they break down the progress being made to expand high-speed internet access, the challenges of closing the digital divide, and how programs like Lifeline help make phone and internet services more affordable for those who need them most. The conversation also clears up common questions about what the MPSC does and does not regulate in telecommunications and looks ahead at what residents can expect as Michigan builds a more connected future.

Whether you’re in a rural community waiting for better broadband service or simply curious about how telecommunications policy affects your daily life, this episode offers practical insights for every Michigander.

Resources:

Lifeline: https://www.michigan.gov/mpsc/consumer/telecommunications/lifeline

Telecommunications: https://www.michigan.gov/mpsc/consumer/telecommunications

Broadband Equite, Access, and Deployment (BEAD) Program: https://www.michigan.gov/leo/bureaus-agencies/mihi/funding-opportunities/bead

Michigan High-Speed Internet Office: https://www.michigan.gov/leo/bureaus-agencies/mihi

Universal Service Administrative Co. (USAC): https://www.usac.org/

In this special episode of Behind the Meter: an MPSC Podcast, host Mike Byrne sits down with the Commission’s newest member, Commissioner Shaquila Myers, to explore her path to public service, the experiences that shaped her approach to energy regulation, and her priorities for ensuring safe, reliable, and affordable service for all Michiganders.

Joining the conversation are Chair Dan Scripps and Commissioner Katherine Peretick, who welcome Commissioner Myers and discuss how the Commission is tackling Michigan’s biggest energy challenges—from grid reliability and customer affordability to the state’s clean energy transition and community engagement.

Whether you’re new to the MPSC or a longtime follower of Michigan’s energy policy, this episode offers an insider’s look at the Commission’s leadership and what’s ahead.

Resources:

Commissioner Myers Bio: https://www.michigan.gov/mpsc/about/commissioners/shaquila-myers

In this episode of Behind the Meter: an MPSC Podcast, we’re shining a light on a growing threat to Michigan energy customers—utility scams. From phone calls demanding immediate payment to imposters showing up at your door, scammers are using increasingly sophisticated tactics to trick consumers out of their money and personal information.

We’re joined by Monica Martinez, a nationally recognized expert in utility scams and consumer protection, who shares the latest trends, red flags to watch for, and what you can do to stay safe.Also returning to the show is Dan Scripps, Chair of the Michigan Public Service Commission, who offers insights into the Commission’s role in protecting customers and working with utilities to raise awareness and prevent fraud.

If you’ve ever wondered how to tell a real utility notice from a scam—or what to do if you’re targeted—this episode is packed with practical tips and resources to help you stay informed and protected.

Propane Resources:

Utilities United Against Scams: https://www.utilitiesunited.org/

Federal Trade Commission: https://consumer.ftc.gov/articles/scammers-pretend-be-your-utility-company

MPSC Utility Scam Detector: https://www.michigan.gov/mpsc/-/media/Project/Websites/mpsc/spotlight/Utility_Scam_Alert_Detector.pdf?rev=c9fbbc31206f425f8c77d460f29f4142

MPSC How to Protect Yourself Against Utility Scams: https://www.michigan.gov/mpsc/-/media/Project/Websites/mpsc/consumer/info/tips/Protect_yourself_against_utility_scams.pdf?rev=fb7b4e1be1494abd941cce4f7a19316f

MI Attorney General: