Episodi

  • S3 E6: Outlaw the Industry Fraud
    May 3 2023

    Welcome back to Behind the Counter Season 3.

    This week's episode Christine & Keith talk about:

    • Union Update: Our viewers need to stay vigilant
    • Subway transfers franchises to franchisees
    • Three post COVID challenges the industry is dealing with.
    • McDonald’s is supersizing its quality
    • Keith & Chrisine talk about: Outlaw the Industry Fraud

    This week's episode of Behind the Counter was brought to you by: DeVita & Hancock Hospitality Inc. https://dhhospitalitygroup.com/

    Listen to Behind the Counter on Spotify, YouTube & Apple Podcast.

    Where to find Christine & Keith

    Facebook - ⁠DeVita & Hancock Hospitality Group Inc.⁠

    Instagram - ⁠@devita_hancock_hospitality⁠

    YouTube - ⁠Behind the Counter with DeVita & Hancock⁠

    TikTok -⁠ Behind the Counter with DeVita and Hancock⁠

    Official Website - ⁠DeVita and Hancock Hospitality Group⁠

    Email: connect@dhhospitalitygroup.com

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    33 min
  • S3 E5: Priceberg Dead Ahead
    Apr 26 2023

    Welcome back to Behind the Counter Season 3.

    This week's episode Christine & Keith talk about:

    • Loyalty News Recap Last Show
    • McDonalds goes value meal at their home office
    • Effin Egg Opens in Morristown
    • Friendly's, Christine's Old Home
    • Starbucks Union Stuff
    • Keith & Chrisine talk about: Don't Sink Your Ship Control Your Prices

    This week's episode of Behind the Counter was brought to you by: DeVita & Hancock Hospitality Inc. https://dhhospitalitygroup.com/

    Listen to Behind the Counter on Spotify, YouTube & Apple Podcast.

    Where to find Christine & Keith

    Facebook - ⁠DeVita & Hancock Hospitality Group Inc.⁠

    Instagram - ⁠@devita_hancock_hospitality⁠

    YouTube - ⁠Behind the Counter with DeVita & Hancock⁠

    TikTok -⁠ Behind the Counter with DeVita and Hancock⁠

    Official Website - ⁠DeVita and Hancock Hospitality Group⁠

    Email: connect@dhhospitalitygroup.com

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    27 min
  • S3 E4: No Going Back ..... we are in the Future
    Apr 21 2023

    Welcome back to Behind the Counter Season 3.

    This week's episode Christine & Keith talk about:

    • Darden CEO Dining & Economy
    • Panera Partners with Amazon WTF
    • Texas Roadhouse is on the Map
    • Habit Burger New CEO
    • Moe's Expansion
    • Keith & Chrisine talk about Guest Engagement

    This week's episode of Behind the Counter was brought to you by: DeVita & Hancock Hospitality Inc. https://dhhospitalitygroup.com/

    Listen to Behind the Counter on Spotify, YouTube & Apple Podcast.

    Where to find Christine & Keith

    Facebook - DeVita & Hancock Hospitality Group Inc.

    Instagram - @devita_hancock_hospitality

    YouTube - Behind the Counter with DeVita & Hancock

    TikTok - Behind the Counter with DeVita and Hancock

    Official Website - DeVita and Hancock Hospitality Group

    Email: connect@dhhospitalitygroup.com

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    24 min
  • S3 E3: Peter Condom Tail
    Apr 5 2023

    Welcome back to Behind the Counter Season 3.

    This week's episode Christine & Keith talk about:

    • Chipotle Expansion
    • Nine Breakout Brands
    • NYC Churro Ladies
    • Restaurants Taking Cash and Charging more to use your CC
    • Harassment in the Work Place
    • Christine & Keith discuss how you need to be more PC in the work place than years ago

    This week's episode of Behind the Counter was brought to you by: DeVita & Hancock Hospitality Inc. https://dhhospitalitygroup.com/

    Listen to Behind the Counter on Spotify, YouTube & Apple Podcast.

    Where to find Christine & Keith

    Facebook - DeVita & Hancock Hospitality Group Inc.

    Instagram - @devita_hancock_hospitality

    YouTube - Behind the Counter with DeVita & Hancock

    TikTok - Behind the Counter with DeVita and Hancock

    Official Website - DeVita and Hancock Hospitality Group

    Email: connect@dhhospitalitygroup.com



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    26 min
  • S3 E2: Spring into Blossoming Talent
    Mar 29 2023

    Welcome back to Behind the Counter Season 3.

    This week's episode Christine & Keith talk about:

    • McDonalds Opens Fully Automated
    • Bob Evans for Easter?
    • Mighty Quinn's expanding Chain
    • Fogo De Chao
    • Thoughts on Chain Restaurants
    • Christine & Keith discuss Restaurant Labor

    This week's episode of Behind the Counter was brought to you by: DeVita & Hancock Hospitality Inc. https://dhhospitalitygroup.com/

    Listen to Behind the Counter on Spotify, YouTube & Apple Podcast.

    Where to find Christine & Keith

    Facebook - DeVita & Hancock Hospitality Group Inc.

    Instagram - @devita_hancock_hospitality

    YouTube - Behind the Counter with DeVita & Hancock

    TikTok - Behind the Counter with DeVita and Hancock

    Official Website - DeVita and Hancock Hospitality Group

    Email: connect@dhhospitalitygroup.com


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    24 min
  • S3 E1: Rainbow Rocking the Gold
    Mar 18 2023

    Welcome back to Behind the Counter Season 3.

    This week's episode Christine & Keith talk about:

    • Chick -Fil-A's Data Breach
    • Burnie Sanders & Starbucks
    • Beyond Meat Profits Plumet
    • Thursday is the new Friday Post COVID
    • D&H's Hot Jobs for March

    This week's episode of Behind the Counter was brought to you by: DeVita & Hancock Hospitality Inc. https://dhhospitalitygroup.com/

    Listen to Behind the Counter on Spotify, YouTube & Apple Podcast.

    Where to find Christine & Keith

    Facebook - DeVita & Hancock Hospitality Group Inc.

    Instagram - @devita_hancock_hospitality

    YouTube - Behind the Counter with DeVita & Hancock

    TikTok - Behind the Counter with DeVita and Hancock

    Official Website - DeVita and Hancock Hospitality Group

    Email: connect@dhhospitalitygroup.com

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    22 min
  • S2 E16: A Token Beyond
    Jan 4 2023

    Today's Episode "A Token Beyond" Keith and I talk about: Chic Fil A Drive Thru Update, Starbucks & Howard Shultz, Restaurant Unions continue, and NFT Restaurants: What are they?

    This week's episode of Behind the Counter was brought to you by: DeVita & Hancock Hospitality Inc. https://dhhospitalitygroup.com/

    Listen to Behind the Counter on Spotify & Apple Podcast.

    Where to find Christine & Keith

    Facebook - DeVita & Hancock Hospitality Group Inc.

    Instagram - @devita_hancock_hospitality

    YouTube - Behind the Counter with DeVita & Hancock

    TikTok - Behind the Counter with DeVita and Hancock

    Official Website - DeVita and Hancock Hospitality Group

    Email: connect@dhhospitalitygroup.com

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    34 min
  • S2 E15: Extra Extra Decisions and Indecision
    Dec 21 2022

    Today’s Episode “Extra-Extra Decisions and Indecision” Keith and I talk about DC increasing server pay by 2027, Employment in our industry where are the jobs? Have they grown? Sweet Green Shares Tumble, Chipotle Prices Raise and guest visits slip, and Inflation's Restaurant Deflation.

    This week's episode of Behind the Counter is brought to you by: Salted a Creative Company. https://www.saltedcreativedesigns.com/

    Listen to Behind the Counter on Spotify & Apple Podcast.

    Where to find Christine & Keith

    Facebook - DeVita & Hancock Hospitality Group Inc.

    Instagram - @devita_hancock_hospitality

    YouTube - Behind the Counter with DeVita & Hancock

    TikTok - Behind the Counter with DeVita and Hancock

    Official Website - DeVita and Hancock Hospitality Group

    Email: connect@dhhospitalitygroup.com

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    30 min