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BRANDR | Your Dose of Brand Truth

BRANDR | Your Dose of Brand Truth

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This isn’t a brand or marketing lecture. It’s BRANDR, a podcast made for the people who sign off on strategy, not just talk about it. Hosted by Roy Tavenor and Richard Henderson, two straight talking industry pros who have seen it all! If you care about the value of brand, this is where you hear how it’s really done.

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Episodi
  • Rethinking Brand Melbourne: Innovation, Identity and the Rise of New Communities

    Rethinking Brand Melbourne: Innovation, Identity and the Rise of New Communities
    Dec 10 2025
    In this powerful episode of BRANDR, Richard and Roy sit down with George Christopoulos, entrepreneur, former Socceroo, marketer and lifelong Melbournian, for a passionate deep dive into what Melbourne was, what it has become, and what the city must do to reclaim its identity. From migrant beginnings, small business grit, major event strategy and the rise of Melbourne’s multicultural heartbeat, the conversation tackles the future of Melbourne as a global brand, and some uncomfortable truths holding the city back. George reflects on Melbourne’s rich history of community, small business culture, markets, and iconic personalities and explains why “the brand is the people” has never been more relevant. Together, the trio explore how policy, over-regulation, working-from-home, and shifting demographics have reshaped the city, and why the solution isn’t more government, but unlocking people, innovation and purpose. Connect with us at brandrpodcast.com or @brandrpodcast YOUR DOSE OF BRAND TRUTH Why Melbourne’s soul is its people and why policy is pushing that identity to the marginsThe decline of small business and how over regulation is killing innovationMelbourne’s “brand custodians” and why the city lacks continuity in identityThe rise of Melbourne’s productivity culture and new business energyThe shift from the CBD’s commercial dominance to events, experiences and precinct livingWhy the Comedy Festival may be Melbourne’s most powerful economic engineHow Queen Victoria Market’s heritage clashes with modern consumer expectationsHow empty office buildings could become vertical markets and new cultural hubsThe cultural cost of poorly designed public holiday policies and sporting event sponsorshipsWhy Melbourne’s future relies on letting people loose, not increasing government involvementThe importance of restoring community, identity and aspiration for the next generation THE SCRIPT 00:00 – The Real Story Behind Melbourne Today Why Melbourne’s identity is shifting and why small business is under pressure. 00:53 – Meet George Christopoulos His migrant upbringing, family business roots, and the people who shaped his Melbourne journey. 01:36 – Football, Injury and Reinvention From teenage Socceroo to real estate and sports marketing — the turning points that defined him. 04:13 – How Migration Built Melbourne’s Community Identity Port Melbourne, early settlers, and the formation of Melbourne’s multicultural brand. 05:43 – The Icons Who Made Melbourne Retail giants, media personalities, business leaders and why “the brand is the people”. 07:45 – Who Owns ‘Brand Melbourne’? Precincts, councils, corporates and the shifting custodianship of the city. 09:19 – Events That Put Melbourne on the World Stage Formula 1, the Australian Open, the Comedy Festival and why some events matter more than others. 10:36 – Melbourne After COVID Remote work, population surge and the city’s new identity challenges. 12:29 – Innovation, Productivity and Influence Why Melbourne’s future is tied to culture, work ethic and youth driven energy. 14:17 – The Evolution of Melbourne’s Markets Queen Victoria Market’s history, challenges and the need for brand modernisation. 17:37 – The Future of Melbourne: Purpose, Work and Opportunity Brain drain, welfare culture and the risks of over regulation. 20:07 – Rethinking Melbourne’s Precincts and Infrastructure How the city’s outer ring and transport systems can power new community hubs. 22:10 – Small Business vs Big Events How public holidays, policies and branding impact local operators. 25:44 – Reinventing Empty Buildings Vertical markets, creative reuse and unlocking Melbourne’s unused spaces. 28:37 – The Big Message: Give Melbourne Back to the People Community, culture and the call to restore Melbourne’s soul. 30:21 – George’s Advice to His Younger Self Purpose, money, family and the emotional reality of small business branding. 32:26 – Closing Thoughts Melbourne’s brand future depends on its people and the ones like George who never stop caring. HOSTS | Roy Tavenor and Richard Henderson GUEST | George Christopoulos SPONSORS | Red Design Group redgp.com and R-Co r-co.com.au PRODUCED BY | Session in Progress sessioninprogress.com.au #Brand #BrandStrategy #BrandStorytelling #BrandMelbourne #CommunityBranding #ExecutiveInsights #Entrepreneur #Leadership #BrandrPodcast #Brandr See omnystudio.com/listener for privacy information.
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    33 min
  • The Legacy, Reinvention and IP of Guy Grossi

    The Legacy, Reinvention and IP of Guy Grossi
    Nov 19 2025
    In this episode of BRANDR, Roy and Richard sit down with one of Melbourne’s most iconic hospitality figures, chef and restaurateur Guy Grossi. Across more than 40 years in the industry, Guy has shaped the cultural identity of Italian dining in Melbourne, stewarded the legendary Florentino and built a brand recognised globally. This conversation explores the art of brand custodianship, how to modernise a legacy without losing its soul and the business of hospitality at scale. Discover Guy’s next chapter as he shifts from restaurant operator to IP driven consultant. If you are building a brand, buying a business, or want to understand how world class hospitality experiences are engineered, this episode is required listening. YOUR DOSE OF BRAND TRUTH The evolution of Florentino from 1928 to todayHow to modernise a historic brand without alienating its loyal baseThe Grossi family philosophy and the depth of Italian cultural storytellingBuilding a dining experience that becomes synonymous with a cityCustomer experience systems and serving at a consistently high levelThe entrepreneurial role of restaurateurs in shaping Melbourne’s identityThe shift from operator to IP and consultancyFamily legacy, succession and redefining success after 40 years in kitchens THE SCRIPT Welcome to BRANDR – 0:00 to 1:00The Founder’s Story – 1:00 to 5:00The First Big Pivot – 5:00 to 8:00Building a Brand That Matters – 8:00 to 12:00The Challenge – 12:00 to 16:00How We Solved It – 16:00 to 20:00Lessons Learned – 20:00 to 24:00The Vision Ahead – 24:00 to 28:00Final Thoughts – 28:00 to 30:00 Key Takeaways1. Great brands are custodianship, not ownership Guy explains how he approached Florentino with respect for its history, its regulars and the legacy of the Massoni family, bringing customers along for the journey rather than shocking them with change. 2. Brand depth is more powerful than brand width The Grossi brand thrives because it is narrow, clear and uncompromisingly Italian. Every detail runs through a cultural filter that ensures consistency across venues. 3. Hospitality is storytelling From the murals in the Mural Room to the greeting at the door, Guy describes how every touch point is a storytelling device that forms part of the Italian Melbourne identity. 4. Systems underpin good service There is nothing accidental about great restaurants. Guy outlines how good systems create the illusion of effortless hospitality. 5. Melbourne shapes the brand and the brand shapes Melbourne Guy and his peers have played a major role in positioning Melbourne as one of the world’s great dining cities, through entrepreneurial risk and cultural contribution. 6. Reinvention can mean stepping behind the scenes With Florentino now passed on, Guy explains his next evolution of focusing on IP, consultation, training and brand building for others. Guest Bio | Guy Grossi Guy Grossi is one of Australia’s most respected chefs and restaurateurs. Known for Grossi Florentino, Ombra and other landmark venues, Guy’s work blends Italian heritage with the spirit of Melbourne. He is an author, television personality and cultural ambassador whose global influence spans food, design, heritage and hospitality leadership. Quotes from the Episode "The art form in a brand is to tell a story in an instant.""You are only as good as your last service.""We are not selling food and beverages. We are selling an Italian cultural experience.""You must bring people along when you modernise a legacy.""Our story is not just an Italian story. It is very much an Italian Melbourne story." HOSTS | Roy Tavenor and Richard Henderson GUEST | Guy Grossi https://www.grossi.com.au/ SPONSORS | Red Design Group redgp.com and R-Co r-co.com.au PRODUCED BY | Session in Progress sessioninprogress.com.au #Brand #BrandStrategy #BrandStorytelling #Grossi #Hospitality #Leadership #thisIsBRANDR #BRANDRPodcast #BRANDRSee omnystudio.com/listener for privacy information.
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    49 min
  • The America’s Cup Win That Was Once Imagined | John Bertrand AO

    The America’s Cup Win That Was Once Imagined | John Bertrand AO
    Oct 30 2025

    In this special episode of BRANDR, we explore the story of one of the most defining moments in Australia’s national identity, the 1983 America’s Cup victory with John Bertrand AO, skipper of Australia II and national icon.

    Bertrand reflects on what that historic win meant for a country in recession, how the Boxing Kangaroo became a symbol of defiance, and why trust, honesty and curiosity remain the foundation of all high performing teams. He also discusses his later involvement with the Sydney 2000 Olympics, and what these milestone events say about Brand Australia, from its can-do attitude to its warmth and authenticity on the global stage.

    Alongside reflections on design, innovation and leadership, Bertrand shares stories of legendary figures like Ben Lexcen and Bob Hawke, revealing how creativity, imagination and national pride fused into a defining cultural moment that continues to shape Australia’s identity today.

    Key Themes

    • Brand Australia What defines it and how it has evolved through sport, design and national moments.
    • The America’s Cup Legacy How Australia II’s triumph broke a 132 year American winning streak and lifted national morale.
    • Culture and Trust Why integrity, respect and fun are the cornerstones of great teams.
    • Innovation and Vision Lessons from Ben Lexcen’s radical design thinking and over-the-horizon vision.
    • Leadership Lessons Bertrand’s insights into curiosity and building cohesive teams.
    • Olympics 2000 How Australia reshaped the Olympic brand with warmth, volunteer spirit and authenticity.
    • The Boxing Kangaroo How a battle flag became a national symbol of pride and determination.

    Quotable Moments

    • “It’s not rocket science, it comes from honesty, no bullsh**.”
    • “Without trust, you have nothing.”
    • “What now exists was once imagined, that’s the power of intuition.”
    • “Fail fast. Learn. Succeed.”
    • “Brand Australia is about the can-do attitude, getting sh*t done.”

    HOSTS | Roy Tavenor and Richard Henderson

    GUEST | John Bertrand AO

    SPONSORS | Red Design Group redgp.com and R-Co r-co.com.au

    PRODUCED BY | Session in Progress sessioninprogress.com.au

    #Brand #BrandStrategy #BrandStorytelling #OlympicGames #Brisbane2032 #Olympics #AustralianBrand #Leadership #thisIsBRANDR #BrandrPodcast #Brandr

    See omnystudio.com/listener for privacy information.
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    43 min
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