And Another Thing copertina

And Another Thing

And Another Thing

Di: Joella & Helene
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A proposito di questo titolo

A friendship forged in the chaos of working in hospitality. Joella and Helene take you behind the sacred counter of a cafe and share what it is really like serving coffee and food to humans all day. Customer service is filled with its own unique life and no one really knows what goes on behind a counter. What makes it all that much more fascinating is that one of them is originally from the UK and the other from New Zealand, but they both live in Canada. You would think the cultures, both in hospitably and life, are not that far apart but it is not as interchangeable as it seems.

In this slightly quirky but wholesome podcast you will hear about customers that have the potential to make or break a perfectly great working day, what it is like to live in a country not your own and the banter between two great friends. Occasionally you might get a glimpse into the beauty that is humanity and how a 5 minute interaction can make an entire occupation worth it.

We know how to laugh at ourselves, at each other and most importantly, at other people. We simply want to invite you to have a cuppa with us, and enjoy the conversation.....oh wait, and another thing...

Joella & Helene
  • 34. Dust Off The Microphone
    Jan 16 2026

    Aannnd we're back! On this week's episode Joella and Helene are back from their Christmas and New Year break, stepping into 2026 with motivational resolution content (just kidding they avoid resolutions), encouragement and drive for the future (nope, they are still wadding the water wondering how to make dreams come true) and more stories about the hospitality work environment (the only thing they know for certain). Join us for more laughter in a new season of And Another Thing.

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    1 ora e 3 min
  • I Love A Bit Of Bublé
    Dec 5 2025

    It’s starting to feel a lot like Christmas in this week’s episode. Joella and Helene dive into the similarities and differences of the festive season across the countries they’ve lived in. As a special treat for the final episode of the season, this extended installment leans fully into the friendship dynamic that has shaped the podcast from day one.

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    1 ora e 24 min
  • These Are The Days Of Our Regulars
    Nov 28 2025

    On this week's episdoe Helene is back from vacation - sun kissed and full of rest and relaxation - while Joella laments on her week while she endured Helene's absence. Remembrance Day also happened, and let’s just say trying to enforce a one-minute silence in a busy café was peak stress with a side of chaos. And good news: Hyacinth has returned, ready to supply premium content for our ongoing soap opera, “These Are the Days of Our Regulars.”

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    1 ora e 7 min
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