Send us Fan Mail

ONE ON ONE | Building the Business: The Point Salon & Spa — Part 3

What happens when you finally build the business you dreamed of… but realize the biggest challenge isn't running the salon, it's learning how to LEAD it? 👀

Welcome back to After the Appointment, where the salon conversations continue!

We're wrapping up our three-part Building the Business series, and this time, we're getting into the heart of The Point Salon & Spa: the PEOPLE, the CULTURE, and everything I've learned about being both a stylist and a business owner.

Because here's the thing… just because you know how to do hair doesn't mean you automatically know how to run a business. And knowing how to run a business doesn't mean you understand what happens behind the chair. 😅

In this final chapter, I'm sharing how I've worked to create a salon environment where creativity, individuality, education, and mutual respect aren't just fancy words in an employee handbook.

We're talking about the REAL challenges of leadership, learning when to loosen the reins, when to set boundaries, and how to support a team of individuals who all have different needs, goals, and personalities.

And the word of the day? FLEXIBILITY.

Seriously. If you took a sip every time I said flexibility in this episode, you'd probably need someone to drive you home. 😂

WHAT WE'RE GETTING INTO:

💇‍♀️ Stylist vs. Business Owner: Why understanding both sides of the industry matters.

💚 Building a Healthy Salon Culture: Creating a space where creatives can actually BE creative without unnecessary competition or micromanagement.

📅 Flexibility & Boundaries: From scheduling and pricing to time off and the reality that your employees have lives outside the salon.

🎓 Education & Growth: Why investing in your team's skills keeps everyone inspired, motivated, and moving forward.

🌴 Rewarding Your Team: From paid vacation to our Aruba salon trip and finding meaningful ways to recognize hard work.

🤝 Leadership & Accountability: Learning to listen, accept feedback, admit when you're wrong, and build relationships based on mutual respect.

✨ Letting People Be Themselves: Why I ditched the all-black dress code and encouraged my team to bring their individuality into our space.

And I'm taking you back to the early days of my career, when I built my hair clientele from a manicure and pedicure station. Because sometimes growing your business starts with recognizing the opportunities sitting right in front of you.

THREE EPISODES. ONE BUSINESS. A WHOLE LOT OF LESSONS.

From opening my first salon loft to taking ownership of The Point Salon & Spa, this journey has challenged me professionally, financially, and personally.

But the biggest thing I've learned?

Being a business owner isn't about being the boss of everyone. It's about creating something people want to be part of, helping them grow, and being willing to grow right alongside them.

I'm still learning. I'm still making adjustments. And I'm incredibly proud of the team and the culture we've built together.

Whether you're a stylist dreaming of opening your own space, a salon owner looking for a fresh perspective, or someone navigating the challenges of leadership, I hope this series reminds you that you don't have to have everything figured out to get started.

And if you're thinking about taking that next step into salon ownership, reach out! I'd love to connect, share resources, and help you brainstorm your next move.

LET'S KEEP THE CONVERSATION GOING! 🎙️

💬 Are you a salon owner, independent stylist, or aspiring entrepreneur? What's one thing you wish someone had told you before getting started?

💚 Share this episode with someone building their own business.

Support the show

🎙️ After the Appointment |Where salon conversations continue.

Subscribe and join in on the conversation! Exclusive Monthly Episode available!

📲 @AfterTheAppointmentPodcast

Tik Tok: https://www.tiktok.com/@aftertheappointment0?_r=1&_t=ZP-9AHzMykDFKJ

Instagram: @AfterTheAppointmentPodcast

Facebook: https://www.facebook.com/share/1J6ENGmynD/?mibextid=wwXIfr

Send us Fan Mail

What do adult friendships, motherhood, unexpected delivery stories, and the infamous Elbow Dance have in common? Apparently, a whole lot more than you’d think!

On Episode 6 of After the Appointment Podcast, Chelsea sits down with Mari for a conversation that’s equal parts heartfelt, hilarious, and completely unpredictable.

We dive into the reality of making and maintaining friendships as adults, navigating relationships, recognizing red and green flags, and learning how to find your people as life continues to change.

Mari shares her experiences navigating motherhood, relationships, and life’s unexpected turns. From memorable birth stories to the everyday adventures of raising children, there’s no shortage of conversation!

We also talk about encouraging our children’s individuality, embracing the chaos of parenting, and finding humor in life’s most unpredictable moments.

And somewhere along the way, we introduce the legendary Elbow Dance. Yes, it’s a thing. No, we’re not sure you’re ready for it. But trust us, you’re going to want to see it!

This episode is a reminder that friendships don’t have to be perfect, life doesn’t always go according to plan, and sometimes the best connections are built through honest conversations, ridiculous stories, and a shared sense of humor.

Come for the conversation, stay for the dad jokes, and leave with a new dance move!

🎙️ Connect with Mari:

Instagram: @Dolphingirl1319

TikTok: @Maritomas3

🎧 Follow After the Appointment Podcast:
in the links below

Real people. Real stories. Conversations that continue after the appointment.

Support the show

🎙️ After the Appointment |Where salon conversations continue.

Subscribe and join in on the conversation! Exclusive Monthly Episode available!

📲 @AfterTheAppointmentPodcast

Tik Tok: https://www.tiktok.com/@aftertheappointment0?_r=1&_t=ZP-9AHzMykDFKJ

Instagram: @AfterTheAppointmentPodcast

Facebook: https://www.facebook.com/share/1J6ENGmynD/?mibextid=wwXIfr

Send us Fan Mail

ONE ON ONE | Building the Business: The Point Salon & Spa — Part 2

Everyone wants to be their own boss… until the hot water tank breaks, payroll is due, and someone walks in with a gift certificate from a business you didn't even own!

Welcome back to One on One with Chelsea, a special series of After the Appointment, where host Chelsea takes you behind the scenes of building her career, her business, and everything she's learned along the way.

In Part 1, we talked about taking that terrifying leap into self-employment and opening my first salon loft. But Part 2? Oh, we're getting into the GOOD stuff. And by good, I mean the expensive, stressful, emotionally exhausting stuff nobody puts in the business-owner brochure. 🙃

I'm sharing how an unexpected opportunity in 2023 led me to take over an established salon, inherit a team, and begin building what is now The Point Salon & Spa.

From navigating a business purchase while building our family home to discovering the financial realities of ownership, we're talking about the decisions I made, the mistakes I wish I could undo, and the lessons that have completely changed how I approach business.

We're getting into unexpected renovations, a $15,000 hot water tank quote (YES, FIFTEEN THOUSAND 😳), thousands of dollars in inherited gift certificate redemptions, and the very real difference between being a successful stylist and becoming a successful salon owner.

But this episode isn't just about money.

It's about leadership, building a team, developing young professionals, learning to communicate, creating a healthy salon culture, and realizing that supporting your employees doesn't mean rescuing them from every situation.

And somewhere in all of that chaos, I'm still trying to be a wife, a mom, a stylist, and a human being who occasionally gets to go home. 😂

THE BIGGEST LESSON?

You don't know what you don't know. And sometimes the only way to learn is to live through it.

This isn't a story about having everything figured out. It's about building something you believe in, making mistakes, taking accountability, and finding the courage to keep going.

Whether you're a hairstylist considering ownership, an entrepreneur building your first business, or someone who simply enjoys a good behind-the-scenes reality check, this one's for you.

And yes… there's enough to unpack that we're coming back for Part 3!

💬 Have you ever made a business decision you wish you could go back and change? I'd love to hear your story!

💚 Follow along, share this episode, and subscribe for more real conversations.

Support the show

🎙️ After the Appointment |Where salon conversations continue.

Subscribe and join in on the conversation! Exclusive Monthly Episode available!

📲 @AfterTheAppointmentPodcast

Tik Tok: https://www.tiktok.com/@aftertheappointment0?_r=1&_t=ZP-9AHzMykDFKJ

Instagram: @AfterTheAppointmentPodcast

Facebook: https://www.facebook.com/share/1J6ENGmynD/?mibextid=wwXIfr