AI in HR: Guardrails, Bias, and the Risks We Can’t Ignore
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In this episode of Primal HR, Terry Smith and Leslie Lulham dig deeper into the risks and blind spots of artificial intelligence in the workplace and why HR leaders must approach AI with caution.
While AI tools can be powerful, they lack human context, cultural understanding, and nuance. Terry and Leslie discuss how bias shows up in prompts and outputs, why AI sometimes fabricates convincing but false information, and how convenience can quietly replace critical thinking.
They also emphasize the urgent need for guardrails: company policies, training, and clear expectations about what should never be entered into AI systems, including PII, confidential employee data, and trade secrets.
A candid conversation about balancing innovation with responsibility.
Key topics:
- Bias and hallucinations in AI
- Why AI lacks human context and nuance
- Overreliance and complacency risks
- PII, confidential data, and trade secrets
- Need for AI policies and training
- HR’s role in responsible AI adoption
Primal HR Podcast
Website: https://primalhrpodcast.com
Email: primalhrpodcast@gmail.com
LinkedIn: https://www.linkedin.com/company/primalhrpodcast/