Does your insurance coverage for AI decision-making account for the risks your AI creates?

In this episode, Adam Parks speaks with Tom York of CastleWise Insurance & Licensing about AI liability risk in collections and the exposure many organizations overlook.

The discussion explores insurance gaps in AI deployment, how errors and omissions coverage for AI systems applies, and best practices for AI risk mitigation collections teams can implement.

This episode helps leaders understand how to manage AI liability in collections before risks scale.

Podcast Website:
https://receivablesinfo.com/ai-hub/ai-liability-risk-collections-york

Guest Website:
https://castlewiseinsurance.com/

Guest LinkedIn:
https://www.linkedin.com/in/thomasyork/

AI liability risk in collections,
insurance coverage for ai decision making,
errors and omissions coverage for ai systems,
insurance gaps in AI deployment,
AI risk mitigation collections

#AILiabilityRisk
#tomyork
#AIcompliance

🎙️ Join Adam Parks on the AI Hub Podcast for a strategic conversation with Cris Bjelajac on AI use cases in debt collection. This episode provides an executive-level framework for deciding what AI initiatives to deploy now and what can wait. Topics include AI agent assist tools for call centers, compliance and latency considerations, and the build vs buy AI for debt buyers decision. Designed for debt collection executives focused on operational efficiency, risk management, and long-term competitive advantage. Subscribe and leave a review to support the show.

AI Hub page
https://ReceivablesInfo.com/ai-hub/6-use-cases-of-ai-for-debt-collection

Guest LinkedIn Cris Bjelajac
https://www.linkedin.com/in/crisbjelajac/

Adam Parks LinkedIn
https://www.linkedin.com/in/adamparks/

Visit Receivables Info
https://ReceivablesInfo.com

"Join Adam Parks for a powerful conversation with Mike Walsh, Vice President of Sales Engineering and Client Success at EXL. This episode explores how intelligent virtual agents and AI compliance solutions are transforming debt collection. Get actionable insights on how to implement AI in collections, the benefits of voice and SMS automation, and best practices for industry adoption. Subscribe and leave a review to share your thoughts!"