In this episode, Andrew, a DevOps pioneer, shares his journey from the early days of “agile infrastructures” to the present landscape of cloud computing and organizational change. e reflects on the slow but ongoing progress in DevOps, the value of socio-technical insights, and how many of today’s “new” ideas can be traced back to older system thinking practices. Andrew also discusses his personal and professional endeavors: from consulting on DevOps transformations to balancing family life and even owning a restaurant. A significant portion of the conversation revolves around AI—its current hype, its practical benefits for everyday tasks, and the real risks of over-relying on AI-generated solutions. Andrew highlights the critical need to maintain human oversight and break problems down into smaller tasks that AI can help with, rather than expecting an automated “silver bullet.” He also offers perspectives on the future of infrastructure management, underscoring that the core challenges of configuring and operating systems never truly disappear, even as new tools arise. If you’re interested in DevOps, organizational learning, AI’s evolving role in tech and business, or how to maintain authenticity in a world of rapid automation, this interview delivers thoughtful insights on all these topics—and more.