What happens when someone with a background in software buys an 80-year-old machine shop? That's exactly what Brandon Worrell did when he acquired KCSP Machine in Kansas City. He inherited a business with decades of experience, talented employees, and loyal customers, but also a collection of paper travelers, spreadsheets, and tribal knowledge that made it difficult to grow.

In this episode, Brandon joins me to share how he's modernizing KCSP Machine while preserving the expertise that made it successful in the first place. We discuss the transition to ProShop ERP, getting longtime employees on board with new technology, documenting critical shop floor knowledge, and achieving AS9100 certification.

Brandon also shares how these investments are helping KCSP attract skilled employees, improve quality, and win new business. It's a great example of how the right systems can help an established shop build a foundation for its next generation of growth.

• KCSP Machine: https://www.kcspmachine.com/
• Brandon Worrell on LinkedIn: https://www.linkedin.com/in/brandon-worrell-183a74
• KCSP Machine on LinkedIn: https://www.linkedin.com/company/kcsp-machine
• ProShop ERP: https://proshoperp.com/
• National Tooling and Machining Association (NTMA): https://ntma.org/
• MakingChips Podcast: https://www.makingchips.com/
• Top Shops Conference: https://www.topshopsevent.com/