Dr. Lakelyn is joined by Carmen Bowman, consultant, educator, and founder of Edu-Catering, to discuss the Validation Method, a compassionate approach to dementia care. Caregivers often feel stuck when faced with repeated questions like “Where’s my mom?” or behaviors they don’t understand. Instead of arguing, redirecting, or dismissing, Carmen introduces simple yet powerful techniques—like rephrasing, entering into a loved one’s world, and asking “tell me more”—that reduce stress, build trust, and create space for authentic connection. Through real-life examples, Carmen shows how caregivers can shift their approach and bring more empathy and understanding into daily interactions.

Episode highlights include:

-What the Validation Method is and why it matters in dementia care

-Why “arguing” or “redirecting” often increases stress and distrust

-How to rephrase questions with empathy to build trust

-The power of presence, slowing down, and stepping into a loved one’s world

-Simple tools caregivers can use, like “tell me more” and emotion-matching

-Why tears and grief can be healing—not something to avoid

Helpful links from the episode:

- Carmen’s website: edu-catering.com

- Validation Training Institute: vfvalidation.org

- Book: Validation: The Feil Method by Naomi Feil

- Visit www.homeinstead.com/care-resources to explore more caregiving resources

To learn more about this podcast and to subscribe to our caregiving newsletters, visit www.homeinstead.com/caregiverchats. Share your thoughts, experiences and ideas by emailing Dr. Lakelyn at caregiverchats@homeinsteadinc.com.

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