472 - Monthly Q&A - Why Customers Are Angrier (And How to Win Them Back) copertina

472 - Monthly Q&A - Why Customers Are Angrier (And How to Win Them Back)

472 - Monthly Q&A - Why Customers Are Angrier (And How to Win Them Back)

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Customers aren't broken; they're burned. And burned is fixable. And the owners who fix it win the customers everyone else lost.

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