4 Steps to Navigating Client Conflicts, Avoiding Legal Troubles, and Coming Out Stronger on the Other Side.
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4 Steps to Navigating Client Conflicts, Avoiding Legal Troubles, and Coming Out Stronger on the Other Side.
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You know that sinking feeling when you get that email or phone call from an unhappy client? Your heart starts racing, your palms get sweaty, and your mind immediately goes to worst-case scenarios. Trust me, I get it. I've spent the last 10 years helping designers through these exact situations, and I'm here to tell you – it's not just survivable, it's actually an opportunity to showcase your professionalism and improve your business processes.
In this episode we dive into some real life scenarios designers have faced. We’ll talk about what to do (and what not to do!) when you have a client conflict. I show you the exact 4 step process I use to help my clients successfully navigate tricky situations in their businesses so you can come out on top. You don't want to miss this one!