4 Hurricane Helene: Practice Recovery and Resilience
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4 Hurricane Helene: Practice Recovery and Resilience
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What would you do if disaster struck your practice tonight?
In this episode, Jane speaks with with John Yateman, practice manager of Hendersonville Pediatrics, about how Hurricane Helene devastated the practice and what it took to keep caring for patients afterward. John shares a detailed, first-hand account of the flood damage, the operational scramble that followed, and the hard lessons he learned about insurance, continuity planning, and leadership under pressure. This conversation is especially valuable for any practice manager preparing for disruptions, because it turns one practice’s disaster response into practical guidance for future emergencies.
Are you a practice manager or a provider who would like to know more about practice management and connect with others in practices like yours? Join the free North Carolina Practice Management Academy community at ncahecpma.org.