Six years ago, Ching Tan was winging her process, second-guessing herself, and walking into client conversations unsure of what would happen next.

Today, she runs a full-service interior design firm, works with custom builders, and takes on large-scale projects with budgets reaching $1 million+.

So what changed?

In this episode, Ching returns to Resilient by Design to share how building structure behind her talent changed the way she runs her business.

We talk about how she learned to pre-qualify clients, confidently lead conversations with clients and trades, price projects by phase, communicate consistently throughout a project, and stand behind her designs instead of letting everyone else steer the ship.

We also get into working with builders versus homeowners, managing large project budgets, moving into full-service design, and why the process you use today should continue evolving as your business grows.

If you're still winging parts of your projects or waiting until you feel completely confident before taking on bigger work, Ching's story is proof that you don't have to have everything figured out before you begin.

You need a strong foundation you can build from.

Episode Resources:

• Ready to create your own process? Learn more about Power of Process® and build the structure behind a more confident, streamlined interior design business.
• Episode 28: What you need in your business to gain your clients' trust
• Find Ching at www.taninteriors.ca and on Instagram @taninteriorsds

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This episode is sponsored by Programa.

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