34: Don't Say It... Draw It!
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Have you ever drawn out an idea, process, or strategy on the back of a napkin? You're trying to explain something... they're just not 'seeing' it, so you draw a picture.
Communication is all about transferring the image in your mind to someone else's mind. And the quickest way to do that is to draw a picture.
The great news is you don't have to a talented artist. And you don't need a lot of fancy equipment. You can draw the person into the story by drawing simple, clear shapes and stick figures. You can break down complex problems into small steps and clearly illustrate the process... while using simple language to describe what you're drawing.
I highly recommend Dan Roam's book "Draw to Win". It clearly lays out how to effectively communicate through simple drawings.