275: How To Be The Leader Your Pet Resort Needs
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275: How To Be The Leader Your Pet Resort Needs
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Running a pet resort means you’re leading a lot more than your employees. You’re also responsible for leading the business itself—and making sure you don’t lose yourself in the process. In this episode, Fern breaks down the three sides of leadership every daycare and boarding owner needs to pay attention to as their business grows. Because the leadership style that worked when you had five employees probably isn’t what your business needs when you have 15, 30, or 50.
We get into the difference between being busy and actually leading, why constantly solving your team’s problems can hold them back, and how consistency builds trust with your staff. Fern also digs into the part owners tend to neglect most: themselves. If you’re constantly putting out fires, postponing difficult decisions, or giving your business everything you have, this episode will help you rethink where your attention belongs—and what kind of leader your pet resort needs from you right now.