205. How AI Gave WorkLodge Record Tours Every Month After 11 Years in Coworking copertina

205. How AI Gave WorkLodge Record Tours Every Month After 11 Years in Coworking

205. How AI Gave WorkLodge Record Tours Every Month After 11 Years in Coworking

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What happens when a coworking operator stops waiting for software and builds his own?

Mike Thakur, founder and CEO of WorkLodge in Houston, is back. After 11 years and a decade of mixed results with ad agencies, he rolled up his sleeves and started building with AI. Since turning his system on in March, WorkLodge has hit a record number of tours almost every month, some months 40 to 50 percent above their previous best.

We also get into:

  • How Mike built his own booking system, landing pages and ad tracking with AI, and captures leads even when someone abandons a form halfway.

  • Lola, the AI phone agent that answers when the front desk can't, books tours and sends summaries into Slack.

  • Why meeting rooms are booking out with non-members, and the 12-person room Mike wishes he had built sooner.

  • Why AI hasn't cost a single job on his team, and why he says it lies and needs a human to check it.

  • Moving back to Houston, putting his kids to work in the business, and the nonprofit project he is still searching for.

If you've wondered what AI can really do for a flex space, this is an episode you'll want to hear.

Resources Mentioned in this Podcast:

Mike Thakur / WorkLodge on LinkedIn (company page; personal profile URL not verified)

WorkLodge website

Connect with your Hosts:

Connect with Giovanni on LinkedIn

Connect with Jamie on LinkedIn

Find Jamie on the Everything Coworking Podcast

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