When conflict shows up at work, our instinct is often to solve it as quickly as possible or to prove we're right. But what if the strongest leaders do something entirely different?

In this episode, I'm joined by Patrick Payton, Managing Director at Consilium Business Labs, former mayor, founding pastor, business consultant, and author. Drawing on decades of leading through uncertainty and division, Patrick shares why the best leaders choose curiosity over certainty, collaboration over competition, and purpose over polarization.

If you're leading a team through change, navigating differing opinions, or working to build a stronger culture, this conversation offers practical insights that will challenge the way you think about leadership.

Listen to the full episode to hear:

• Why great leaders choose wisdom over simply being right.
• How understanding another person's perspective builds trust and reduces division.
• The shift from competing with people to collaborating alongside them.
• Why a shared purpose is the foundation for alignment and healthy culture.
• Questions that move difficult conversations from posturing to genuine learning.
• How to lead teams through disagreement without becoming divisive.
• Patrick's advice for bringing people with you instead of leaving them behind.

Learn More About Patrick Payton:

• Website
• Consilium Business Labs
• No Neutral Moments Podcast
• Instagram: @patrickpayton_
• The Middle: How the Quiet Majority Can Mend a Divided Nation

Learn More About Heather Smith:

• Talent Elevated

Resources:

• 12: Serving People to Serve the Purpose: Dave Kuhnert’s Approach to Leadership and Accountability
• The 7 Habits of Highly Effective People, Stephen R. Covey
• Celebrate Kids
• 8 Great Smarts: Discover and Nurture Your Child's Intelligences, Kathy Koch Phd