#1 Reason You’re Not Getting Referrals and 3 Ways to Start
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https://www.retainguide.com/ - Get Instant Access to The Membership Retention Roadmap: 5 Systems You Need to Keep More Members
Struggling to get your existing customers to refer others into your program? Shana breaks down the real reason referrals aren’t happening and it might not be what you expect. She shares why results-driven programs naturally create word-of-mouth growth, plus three simple, actionable steps you can implement today to start generating consistent referrals without complicated systems or incentives.
In this episode, you’ll learn:
- Why referrals are the most valuable source of new customers
- The #1 reason people don’t refer others (and how to fix it)
- The difference between having “good content” vs. delivering real results
- Why teaching something well is a different skill than knowing it
- How to identify if your program is actually helping people succeed
Referrals can be a powerful growth driver for your business. Focus on getting real results, ask happy customers to share, and make it easy for them to do so.
Start small. Ask one person, keep it simple, and watch your community grow.
Additional Resources:
Want expert help mapping out your member journey and setting up feedback loops that actually work? Apply for my high-level membership consulting program, Retain: https://joinretain.com
Listen on the go? Subscribe to the podcast for more membership retention strategies:
Apple, or Spotify
Make sure to subscribe for more strategies on keeping members engaged and growing your recurring revenue!
Learn how to work with Shana: https://www.shanalynn.com/
Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate
Connect with Shana: https://www.instagram.com/shanaspeaks
Watch on YouTube: https://www.youtube.com/@communitycultivated