047 Records Management by Design: Navigating the Digital Shift with Jenny Lynn copertina

047 Records Management by Design: Navigating the Digital Shift with Jenny Lynn

047 Records Management by Design: Navigating the Digital Shift with Jenny Lynn

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In this episode, Jacqueline Stockwell sits down with Jenny Lynn, a civil servant and Information & Records Management lead at the Department of Finance in Belfast. Jenny shares her transition from a "hands-on" DPO to leading the strategic digital transformation of the Northern Ireland Civil Service (NICS).

In this episode, we discuss:

  • The Transition: Moving from reactive data protection to proactive information architecture in Microsoft 365.

  • FOI vs. SAR: Strategies for managing overlapping requests and why keeping teams "separate but linked" is the secret to success.

  • Records as Evidence: Applying academic principles to cut through the "keep everything" mindset.

  • The "Human" Element: Why you can’t automate relationships and how humor helps navigate data incidents.

  • Data Protection by Design: How to position compliance as a cost-saving project enabler rather than a blocker.

Connect with Jenny:Find Jenny Lynn on LinkedIn Jenny Lynn | LinkedInfor more digital workplace programs and records management.

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