Natalie from Rejuvenate Skin Experts joins Jason to share her journey from training in beauty nearly 20 years ago to building one of Cardiff’s leading skin clinics — and why her career became a passport to travel the world.

But this episode takes a sharp turn when Natalie reveals what happened on a spontaneous family trip to Sri Lanka. After landing late and realising she hadn’t arranged transport for the long journey south, Natalie and her two children got into a taxi for what she thought was a straightforward transfer.

Instead, deep into the night on a remote jungle road, the driver fell asleep at the wheel — and the car crashed.

Natalie describes the shock of the impact, the fear of standing on a pitch-black roadside with two children, the confusion of not being able to communicate, and the unsettling reality that even the police offered no meaningful help. Just when she thinks rescue has arrived, a replacement driver turns up… and Natalie’s instincts immediately tell her something is seriously wrong.

Chapters

00:00 Introduction to Rejuvenate Skin Experts

01:49 Natalie's Journey into Skin Health

04:03 Identifying Market Gaps in Beauty

07:00 The Importance of Specialization and Care

08:58 Challenges of Entrepreneurship

10:46 Natalie's Travel Background

13:54 Spontaneous Travel to Sri Lanka

17:35 The Journey Begins: From Airport to Adventure

20:54 A Terrifying Car Accident