What to Say and Do When Your Employee Has Another Job Offer

It’s normal to get a sinking feeling when one of your employees says, “I have something to tell you.” No manager wants to hear that someone on their team has another job offer in hand. But how should you actually respond to the news? Should you counteroffer? Or just accept that they’re moving on? And how can you tell if the employee is just bluffing to get a raise?

"What to Say and Do When Your Employee Has Another Job Offer" is from hbr.org, published on May 31, 2016.