Check-out lines at stores are usually kind of stressful, aren’t they? People are always in a rush. The cashiers are very busy. The self-checkout process can be frustrating, particularly if you’re not finding the bar code or don’t have your credit card ready. Hear that? It’s the groans from the people in line behind you when you’re forced to call for assistance because you accidentally scanned something twice. Yeah, we’ve all been there.
"What’s the Rush? A Grocery Chain Starts a Check-Out Line for People Who Want to Take It Slow." is from the February 23, 2017 Business section of The Washington Post. It was written by Gene Marks and narrated by Sam Scholl.