Authors Patti Breitman and Connie Hatch provide specific language and practical strategies for defending your boundaries against life's many intrusions and distractions, including demanding friends and family members; unwelcome invitations, dates, and romantic entanglements; requests for money, whether from friends, relatives, or panhandlers; unreasonable assignments at work; junk mail and telemarketers; and high-maintenance people.
Ultimately, "no" can be one of the most positive words in your vocabulary. Whether you crave more family time, more time for yourself, or more time to pursue a dream, saying no frees up room for the "yeses" in your life.
I was struggling to say no. this book literally tells you how to say no in different circumstances.
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enlightening. It provides the listener with point of views which I could have never thought of my own.