PMP Industry Insiders copertina

PMP Industry Insiders

Di: Brought to you by Donnie Shelton and Dan Gordon
  • Riassunto

  • The PMP Industry Insiders podcast helps pest control and lawn care professionals grow their businesses. Every week, hosts Donnie Shelton and Dan Gordon talk with the biggest players in the pest control and lawn care markets about what’s changing in the industry and take listeners to the front lines of what the future holds.
    Copyright 2023 All rights reserved.
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  • Episode 170: Say THIS, Not THAT: Mastering Customer Phone Calls
    Mar 28 2024

    In this episode, Margaret Garcia, president of Grit PPO, joins Dan and Donnie to share her expertise in pest control customer service. She covers how to take control of a phone call, the importance of tone, words to avoid, what to say instead, why call scripts work and more.

    Guest: Margaret Garcia, President, Grit PPO Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services
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    36 min
  • Episode 169: From Zero to $100 Million+
    Mar 21 2024
    Hawx Pest Control Co-founder Matt Mehr walks Dan and Donnie through how he and his partners have built a nine-figure enterprise from scratch. He discusses how his door-to-door business has evolved using data and proprietary technology, what it's like to get a private equity infusion and key metrics they're focusing on to continue to scale up. Guest: Matt Mehr, Co-founder, Hawx Pest Control Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services
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    46 min
  • Episode 168: Customer Reviews: Do's & Don'ts
    Mar 14 2024

    In this episode, Dan and Donnie cover why online reviews are so critical in the pest control and lawn care industry and what you can do to up your review game. They go into the psychology of consumer reviews, Google's policies, how to get more reviews and tactics to avoid.

    Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services
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    42 min

Sintesi dell'editore

The PMP Industry Insiders podcast helps pest control and lawn care professionals grow their businesses. Every week, hosts Donnie Shelton and Dan Gordon talk with the biggest players in the pest control and lawn care markets about what’s changing in the industry and take listeners to the front lines of what the future holds.
Copyright 2023 All rights reserved.

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