When executives talk about “knowledge management” today, the conversation usually turns very quickly to the challenge of big data and analytics. That’s hardly surprising: Extraordinary amounts of rich, complicated data about customers, operations, and employees are now available to most managers, but that data is proving difficult to translate into useful knowledge. Surely, the thinking goes, if the right experts and the right tools are set loose on those megabytes, brilliant strategic insights will emerge.
©2015 by the President and Fellows of Harvard College, All Rights Reserved (P)2015 Audible, Inc.
Cosa pensano gli ascoltatori di Managing Your Mission-Critical Knowledge
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