Andrew Ng has likened artificial intelligence (AI) to electricity in that it will be as transformative for us as electricity was for our ancestors. I can only guess that electricity was mystifying, scary, and even shocking to them — just as AI will be to many of us. Credible scientists and research firms have predicted that the likely automation of service sectors and professional jobs in the United States will be more than 10 times as large as the number of manufacturing jobs automated to date. That possibility is mind-boggling.
"In the AI Age, 'Being Smart' Will Mean Something Completely Different" is from hbr.org, published on June 19, 2017.