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Sintesi dell'editore

There’s no denying that performance review season can be a headache for managers. The process of writing reviews and delivering feedback takes a lot of time (especially if you do it thoughtfully) and can be particularly anxiety provoking if you have someone on your team who tends to have a difficult or negative emotional reaction to feedback. So how do you get ready to give feedback to someone who might cry, yell, or get defensive?

"How to Give Feedback to People Who Cry, Yell, or Get Defensive" is from hbr.org, published on September 21, 2016.

©2016 by the President and Fellows of Harvard College, All Rights Reserved (P)2016 Audible, Inc.

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