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Sintesi dell'editore

Sometimes, despite your best efforts, a negotiation doesn’t go your way. Perhaps a customer pushed for a steeper discount than you wanted to give, or a potential client went with a competitor’s approach to a project. In the face of a disappointment - one where you might appear to be the “loser” - how do you save face? How do you make sure your reputation isn’t damaged and the relationship with your counterpart is intact?

"How to Bounce Back after a Failed Negotiation" is from hbr.org, published on April 21, 2016

©2016 by the President and Fellows of Harvard College, All Rights Reserved (P)2016 Audible, Inc.

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