When we think about artificial intelligence, we often imagine robots performing tasks on the warehouse or factory floor that were once exclusively the work of people. This conjures up the specter of lost jobs and upheaval for many workers. Yet, it can also seem a bit remote — something that will happen in “the future.” But the future is a lot closer than many realize. It also looks more promising than many have predicted.
"How One Clothing Company Blends AI and Human Expertise" is from hbr.org, published on November 21, 2016.