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How Local Governments Are Using Technology to Serve Citizens Better
- Letto da: Fleet Cooper
- Durata: 7 min
- Articoli
- Data di pubblicazione: 12/01/2016
- Lingua: Inglese
- Editore: Harvard Business School
Sintesi dell'editore
In our connected, customer-centric world, customers have come to expect that their needs will be met quickly and frictionlessly - especially in cities, where Instacart delivers groceries to your apartment, Amazon provides same-day delivery, and Uber and Lyft compete to have a car to your door in minutes.
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