By now, New York City commuters are familiar with the wait. We descend from the bitter cold or the stifling heat to find subway platforms teeming with other bodies trying to make it to work on time. Delays ripple through the system, so there’s barely room to squeeze into the next train that arrives.
"How 2 MTA Decisions Pushed the Subway Into Crisis" is from the May 14, 2018 U.S. section of The New York Times. It was written by Adam Pearce and Troy Griggs and narrated by Kristi Burns.