Healing the Wounds provides an antidote to the widespread malaise on the American business scene left in the wake of workforce reductions. Drawing on case studies and original research, David M. Noer - an expert frequently quoted in major media such as The Wall Street Journal and Fortune - provides executives, human resource professionals, managers, and consultants with an original model and clear guidelines for revitalizing downsized organizations.
"[F]our levels of intervention, from communicating to developing worker contracts, will go far in alleviating individual emotional distress and business productivity paralysis. Corporate ears, however, need to be tuned in to his message." (Booklist)
"Noer uses a mix of modern psychology and organizational theory, but the ideas appear fresh and are packaged well. Recommended for all business collections." (Library Journal)