In this issue:
"Smarter, Smaller, Safer Robots" by the Editors of Harvard Business Review.
"The Prius Approach" by Nathan Furr and Daniel Snow.
"Why Organizations Don't Learn" by Francesca Gino and Bradley Statts.
"The New Science of Customer Emotions" by Scott Magids, Alan Zorfas, and Daniel Leemon.
Please Note: Harvard Business Review does not publish in August.