In this issue:
"Boosting Demand in the 'Experience Economy'".
"The Truth about CSR" by Kasturi Rangan, Lisa Chase, and Sohel Karim.
"Managing Your Missing-Critical Knowledge" by Martin Ihrig and Ian MacMillan.
"Why Your Customers' Social Identities Matter" by Guy Champniss, Hugh N. Wilson, and Emma K. Macdonald.
Please Note: Harvard Business Review does not publish in August.