You howled in protest, and Equifax had no choice but to respond. On Tuesday, the company said it would waive all fees until Nov. 21 for people who want to freeze their Equifax credit files. It will also refund any fees that anyone has paid since Thursday, though the company would not say whether this would be automatic.
"Equifax, Bowing to Public Pressure, Drops Credit-Freeze Fees" is from the September 12, 2017 Business section of The New York Times. It was written by Ron Lieber and narrated by Kristi Burns.