Ann Long started Burbity Workspaces in 2019 after discovering coworking while looking for an office of her own, and now serves Spokane-area entrepreneurs, remote workers, and small-business owners through office space, meeting rooms, event space, and virtual offices. She talks with Jethro about growing to four locations with a six-person team, why she is working to stop being the bottleneck, and how Burbity is using automation while trying to keep the human touch. She also explains Burbity's goal of reducing loneliness, invites people working from home to try the space, and names Crosswalk Clinic as a local business that deserves a shout-out.

Key takeaways

• Burbity's services in the conversation include office space, meeting rooms, event space at the Sullivan flagship, and virtual offices for people working from home who need a business address.
• Ann says the team totals six, and her operations hire has streamlined member documentation for the U.S. Postal Service portal and printer billing.
• Burbity's stated vision is a great member experience and reducing loneliness; its events and newsletter are ways for people to meet others and try something different.
• Ann warns business owners not to chase every bright and shiny automation; after two years of automation, Burbity is evaluating how to add the human touch back.
• Her best business decision was outsourcing her books, followed by building a small group of trusted partners.
• Ann's next 12-to-18-month goal is a north-side Spokane location; she describes current locations in the Valley, Liberty Lake, East Sprague, and South Hill/Undercliff.
• Ann gives a local shout-out to Crosswalk Clinic, naming Lindsay Silver and describing its specialty in lipedema and vein procedures.

Verified guest links

• Burbity Workspaces
• Schedule a tour/contact
• Coworking
• Office space
• Meeting rooms
• Virtual offices
• Event space

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